Good to Know

Frequently Asked Questions

Everything guests usually ask before the night. If your question isn't here, the team is happy to help.

What is the dress code?+

Black tie. Dinner jackets, gowns and your very best. If black tie isn't your thing, smart formal is absolutely welcome.

Is there parking?+

There is no dedicated car park at Palm House, Sefton Park. Pay-and-display parking is available on the surrounding roads, and taxis and pre-booked cars can drop off and collect at the Palm House gates.

Is the venue accessible?+

Yes. Step-free and wheelchair access are available throughout, with accessible facilities on site. Please record any accessibility requirements with your guest details so we can prepare.

Can dietary requirements be accommodated?+

Yes. Every guest can record dietary requirements and free-text allergy notes with their guest details, up to 11:59pm on Thursday 1 October 2026 when bookings become read-only.

Is accommodation available nearby?+

We do not hold a room block, but Sefton Park is a short taxi ride from Liverpool city centre where there is a wide choice of hotels. Book early — October is a busy month in the city.

What fundraising takes place?+

Funds raised through the evening will support the work of Liverpool Homeless Football Club. The evening includes a raffle, a live pledge moment and inspiring stories from 20 years of the club's work.

How does the auction work?+

A live auction of money-can't-buy lots runs after dinner, with a small silent auction alongside it. Lots are announced closer to the event and settled on the night by card.

What is the cancellation or transfer policy?+

All bookings are final and non-refundable. If you can no longer attend, email flora@strawberrylemonadeevents.com to discuss transferring your place — entirely at our discretion.

How do I pay for a package?+

Reserve online. No payment is taken today. An invoice will be issued following your reservation, payable by bank transfer, and your package is confirmed once it is paid in full. Gold and Headline Partnerships are arranged directly with flora@strawberrylemonadeevents.com.

Who should I contact?+

Email flora@strawberrylemonadeevents.com and the Strawberry Lemonade Events team will come straight back to you.