Event Terms & Conditions

Event Communications

By reserving a partner package, guests agree that Liverpool Homeless Football Club (LHFC, registered charity 1182349) and Strawberry Lemonade Events may contact them regarding their booking and essential event information, including:

• Booking confirmations
• Joining instructions
• Event updates
• Schedule changes
• Important announcements
• Post-event communications directly related to attendance

This consent relates only to event administration and delivery. Marketing communications are a separate, optional opt-in and are never pre-selected.

Package Policy

• All package reservations are final.
• Packages are non-refundable.
• If a partner can no longer attend, they should email flora@strawberrylemonadeevents.com to discuss a transfer.
• Any transfer is entirely at the organiser's discretion and must be completed before the guest information deadline where possible.

Payment

• Bronze and Silver partner packages are booked online and paid by card at the time of booking. Payments are processed securely by Stripe; we never see or store your card details.
• Your table is confirmed as soon as payment is received, and a receipt is available to download from the confirmation page.
• Payments are non-refundable within 30 days of the event. Before then, refund requests are considered on a case-by-case basis — email flora@strawberrylemonadeevents.com.
• Gold and Headline partnerships are arranged directly with the event team and invoiced on agreed terms — email flora@strawberrylemonadeevents.com.
• Invitation to a scheduled partner photograph and meet-and-greet with John Bishop, subject to artist availability and event timings.

Guest Information Deadline

Guest names, dietary requirements and accessibility requirements may be updated until TBC — we'll confirm the deadline once the new date is announced. After this date bookings become read-only so that final catering numbers and seating plans can be confirmed. Exceptional amendments should be raised by email with flora@strawberrylemonadeevents.com.

Photography & Filming

The event will be photographed and filmed. By attending, guests acknowledge that photographs and video may be used by Liverpool Homeless Football Club and Strawberry Lemonade Events for future promotional, fundraising and marketing purposes.

Privacy

Personal information is handled in line with our Privacy Notice.